Ever wonder whether your employees actually read company documents? Ever feel that the process of getting employees to acknowledge documents is archaic and time consuming? Are you using multiple systems and processes to store company documents and record employee confirmations? Want an automated process that only requires one system? Look no further!
Our current document enhancements now allows employees the ability to acknowledge documents. That is, when a document is shared to an employee or group of employees, the business can require that the employees formally acknowledge they have read the document. The document is shared within KeyPay, the employee views and acknowledges the document within KeyPay and the manager can confirm who has acknowledged the document; again, all within KeyPay.
When sharing a global or individual employee document, you can now access the following additional settings:
Employees will receive an email informing them of a new document that needs to be reviewed and acknowledged. The link within the email will direct them to their employee dashboard, where they will see the following (as an example):
Once an employee has read the document, they will click on “Acknowledge” as confirmation. The process is then complete.
Using the example in the above document setting, if an employee has not acknowledged the document within 5 days of receipt, they will be sent a reminder email on the 5th day and every 5 days thereafter until they do so.
There are several ways:
That’s totally fine!
Our recent enhancements allow you to have the system send email notifications to employees. This was previously not a possibility. So this alone will be an advantage for your business!
You can definitely update the setting for existing published documents to activate email notifications and the requirement for employee acknowledgement. Updating the settings of your existing document will activate a notification email to the relevant employees (if you have selected to send a notification) advising that employee acknowledgement is required.
Yes, of course they can!
Employees will receive a push notification (make sure they have enabled notifications for WorkZone!) advising them a document has been added to their file for their review and/or acknowledgement.
Employees can easily identify the documents that require acknowledgement when accessing their Other Documents screen:
Not only can employees read the document from WorkZone, they will be able to close the loop on the process and acknowledge all documents with a pending status.
If you haven’t already, make sure your employees download WorkZone immediately by clicking here:
N.B. This new feature only works for employees with employee dashboard access. Why? As documents are stored in the employee’s file, an employee can only access the documents via their dashboard.
If you have any questions or feedback, we’d love to hear from you. Submit a comment or send us an email at firstname.lastname@example.org.